Online only — no clinic in Bangalore
This page describes an online video consultation service for patients in Bangalore. There is no physical clinic, no consulting address and no in-person appointment in Bangalore. Dr. Ruskin’s physical practice is at PPK Hospital, Marthandam, Kanyakumari district, with monthly camps across the surrounding towns. Online consultation is not for emergencies — call 108.
Who consults from Bangalore
Overwhelmingly, two groups. The first is working professionals from Kanyakumari district, southern Kerala and Tamil Nadu who have built lives in Bangalore and want their own diabetes managed by someone who speaks their language and understands their food — a consultation where “I eat rice twice a day, kappa some evenings, and chakka in season” needs no translation. The second, larger group is adult children arranging care for parents back home: a father in Marthandam whose sugar has been drifting, a mother in Neyyattinkara with a foot that is not healing, and a son or daughter in Bangalore trying to coordinate it all by phone.
The family-care advantage
This is where the practice’s structure genuinely helps. A son in Bangalore can join a video consultation with his father at home, hear the plan directly, ask the questions the older generation will not ask, and follow up afterwards — while the same doctor sees the father in person at Marthandam or at a monthly camp in his own town. One specialist, one record, two cities. It replaces the familiar and exhausting alternative: secondhand accounts of what the doctor said, prescriptions photographed and puzzled over, and nobody quite sure whether things are getting better or worse.
How a second opinion works
Book on WhatsApp or through the booking form, then send reports in advance so the consultation begins with your history reviewed rather than reconstructed live. The consultation is unhurried: reports and medicines examined in detail, the reasoning behind the current plan assessed, and a plain verdict — sound, needs adjustment, or needs rethinking — including when the honest answer is that nothing should change. You receive a written summary afterwards, worded so it can be discussed with your regular doctor rather than leaving you caught between two prescriptions.
What to prepare
Your last two or three HbA1c results, so the trend is visible. Recent fasting and post-meal sugars. Kidney function, urine protein and lipids if available. Photographs of every medicine strip with its dose, including anything from other doctors. Discharge summaries from any hospital admission. Home readings if you keep a diary. And an honest account of a normal day’s food and activity — the plan is only as good as the information it is built on.
The limits, stated plainly
Video cannot examine feet, and foot examination is the single most important physical check in diabetes. It cannot assess a wound, measure blood pressure, or check circulation. Anyone with burning or numb feet, a slow-healing cut, or any foot wound should be examined in person promptly — in Bangalore if that is where you are, or at Marthandam if the patient is back home. And for stroke signs, chest pain, unconsciousness or very high sugar with vomiting, call 108 and go to the nearest hospital rather than waiting for an appointment.
Diabetic foot and neuropathy →How online consultation works →