Cities with dedicated pages
Chennai · Bangalore · Salem · Tindivanam
Patients elsewhere in India are equally welcome — these four simply reflect where most requests come from. Consultations are conducted in English, Tamil or Malayalam.
How a video consultation works
Book on WhatsApp or through the booking form, giving your name, city and the reason for consulting.
Send your reports in advance — photographs of your last two or three HbA1c results, recent sugar readings, kidney function and lipid reports, every medicine strip with its dose, and any discharge summaries.
Join the call at the scheduled time from a quiet place with a decent connection.
Receive a written summary afterwards: the assessment, any suggested changes with the reasoning, and what to review next. Where an in-person examination is genuinely needed, you will be told that plainly rather than sold a consultation that cannot help.
What online consultation is good for
Second opinions on treatment that has plateaued. Insulin decisions — whether it is needed, at what dose, and whether it can later be stopped. Interpreting reports that nobody has explained. Adjusting doses when readings drift.
Sick-day advice. And, very commonly, families managing a parent’s diabetes from another city, where an adult child joins the call and finally understands the whole plan. It also works well as a bridge: an in-person consultation at Marthandam once or twice a year, with video reviews in between.
What it cannot replace
Anything requiring hands. Foot examination — sensation, circulation, skin — is the single most important physical check in diabetes and cannot be done over video. Wounds, ulcers and infections need to be seen and treated in person, urgently.
Blood pressure needs measuring. And no video consultation substitutes for emergency care: for stroke signs, chest pain, unconsciousness or a severe diabetic crisis, call 108 and go to the nearest hospital — not to a screen.
Privacy and practice standards
Consultations follow India’s telemedicine practice guidelines, including the rules on what may be prescribed remotely. Your reports and personal details are used only for your care.
Please share medical information through the consultation channels rather than public messages, and keep your own copy of every report — patients who hold their own records get better care everywhere they go.
Frequently asked questions
Patients wanting a second opinion when sugar stays high despite treatment, those facing an insulin decision, anyone needing reports interpreted, and families arranging care for a parent in another city. Existing patients use it for routine follow-ups between visits.
Reports can be reviewed, treatment plans assessed, doses adjusted and questions answered. What cannot be done is physical examination — feet, wounds, blood pressure, circulation — so foot problems and first consultations with complications need an in-person visit.
No. Those cities are served by video consultation only. There is no physical clinic, no walk-in address and no in-person consultation in any of them. Dr. Ruskin's only physical practice is at PPK Hospital, Marthandam, and its network of monthly camps.
Yes, within India's telemedicine practice guidelines, which permit prescribing for many conditions during a valid teleconsultation but restrict certain categories of medicine. Where an in-person assessment is required before prescribing, you will be told so directly.
No — never. For stroke signs, chest pain, unconsciousness, or very high sugar with vomiting and drowsiness, call 108 immediately and go to the nearest hospital with an emergency department. Do not wait for a video appointment.